The second-hand marketplace Shoppers Share Frustration Regarding Sizing Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its sizing categories for women's and children's clothes but did not contact all users about the change.
Social Media Response
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category than originally posted due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and manually change the size if necessary, resulting in member annoyance.
Size Classification Modifications
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
Another shopper, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options due to shopper criticism.
